Terms & Conditions

By accessing this website, you are agreeing to be bound by these website Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. All content in this website is protected by applicable copyright and trade mark law.

ZJAKA d.o.o. may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the current version of these Terms and Conditions.

All “offers” on this website are non-binding and do not represent any binding offer for the conclusion of a contract.

The contractual party is ZJAKA d.o.o., Split, Doverska 37, Croatia. The second contractual party is the Buyer of the products contained in this website.

TICKETS

Festival tickets are sold via a third party (Festicket), not by ZJAKA d.o.o. The purchase contract for festival tickets is therefore concluded with this third party. The festival ticket entitles the Attendee to attend the event in accordance with the visitor contract, which is concluded with ZJAKA d.o.o. Outside of the legal withdrawal rights, legal cancellation rights or other legal contract termination rights, the Buyer has no right to return a festival ticket. If the Buyer or/and Attendee breaches the House Rules of the event or instructions from the Organizer or security staff at the event, ZJAKA d.o.o may refuse entry and withdraw from the contract. In this case the Buyer/Attendee will not be entitled to a refund of the ticket price.

The House Rules apply to the event that is part of the contract between the Attendee and ZJAKA d.o.o. 

This Terms and Conditions between the Buyer and ZJAKA d.o.o are subject to the law of the Republic of Croatia. It is agreed that the court of jurisdiction is the municipal court in Split, Croatia. If individual provisions of these Terms and Conditions and/or the contract supplemented by them are or become ineffective, the validity of the other provisions shall not be affected.

TRAVEL PACKAGES

Travel packages are also sold via a third party, not by ZJAKA d.o.o. The purchase contract for travel packages is therefore concluded with this third party. If you select a combination of a festival ticket, accommodation and/or transport to our festival for which you make payment together as part of one transaction, this comprises a “Travel package”. If you purchase services or products through one of these third-party websites, you will be purchasing it from the third-party and not from us so we strongly advise you to read each third-party’s terms and conditions before purchasing. We are not liable for their terms and conditions.

HOUSE RULES

By accessing the festival grounds, you conform yourself to the rules below. In case these rules allow space for interpretation, the final decision will be made by ZJAKA d.o.o., members of Staff and Security.

Follow instructions of festival staff procedures in case of fire, eviction or other calamities.

You must always wear your official Festival visitors badge (bracelet) on your wrist.

Members of Staff and Security are clearly recognisable by their special badges and clothing.

Members of Staff and Security have the right to deny visitors access to festival areas in case of the following circumstances:

– disturbance of peace and safety,
– being under the influence of alcohol or drugs,
– theft,
– making a mess of the con grounds,
– vandalism,
– trespassing in areas with restricted access,
– not adhering to these house rules.

ZJAKA d.o.o. will not hesitate to contact local authorities and to claim (financial) damages on those involved. On incidents marked as illegal according to the applicable Law, a report will be made with the police. Visitors must be able to show some form of ID to Staff of Security’s request.

ZJAKA d.o.o. holds the right to deny visitors from accessing the festival without stating a reason. Paid entry fees will be reimbursed immediately. ZJAKA d.o.o. or its members are liable for additional costs, such as travel arrangements and hotel fees.

You are not allowed to sleep or take a nap anywhere inside the festival, other than in a hotel room that you are legally holding a key to. Offenders of this rule will be escorted off the premises and not allowed to return for the remainder of the festival and possibly future events for the years to come.

Throughout the festival grounds, carrying luggage like purses, bags, backpacks, coats, etc are not allowed. We only allow small lap bags (with a maximum volume of one liter), under the condition that these are worn very tight to the body at all times. Use of a notebook computer or similar equipment is not allowed on the festival grounds. Weapons (whether it be real, replica’s or model weapons) are strictly forbidden.

You are not allowed to bring food or drink into any room of the festival, unless stated differently. Official dealers are allowed to eat and drink at their stands, provided they keep it tidy and waste is disposed of properly.

You are not allowed to bring pets or other animals to the festival.

Members of Staff and Security hold the right to prohibit or (temporarily) confiscate prohibited objects at any time.

LEGAL CANCELLATION RIGHT

We will provide You with a refund on any unused booking if We are unable to hold the festival given to any circumstances in which case we will be entitled to charge fees and expenses paid to the third party partners.

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